Leadership Team
Adam Appleby
Group President, Public Sector Solutions
Adam has global, end-to-end responsibility over our portfolio of Road Usage and Transit solutions in the transportation segment, as well as Government Healthcare, Eligibility and Enrollment, Payments and Child Support.
Adam brings a strong track record of leadership with demonstrated results spanning business leadership, expense reductions, streamlined processes and improved client and customer experiences. Most recently, Adam was President of Conduent Transportation Solutions. His passion for operational efficiency is evident in his accomplishments, serving in his prior role of Chief Operating Officer within both our Commercial and Transportation Solutions businesses, as well as Chief Operations Officer, General Manager and SVP Business Transformation and Process Improvement at Fiserv, Chief Operating Officer at Altisource Asset Management, and numerous leadership roles including Mortgage Operations Executive and Enterprise Risk Officer at Ally Bank.
Adam earned his Bachelor of Science degree in Environmental Science and Systems Engineering from the U.S. Military Academy at West Point and he completed Leadership Development Programs at GE, Bank of America, Ally Financial and Fiserv.
Jean-Charles Zaia
General Manager, Transit
Jean-Charles joined the company in 1999 as Program Manager of European Transit and moved on to Head of Operations and Bid Managers and Managing Director of the French entity based in Valence, France. He led client management for all Conduent Transportation’s lines of business outside of the United States and is now General Manager of the Transit business worldwide.
Prior to joining Conduent, Jean-Charles began his career at Commissariat a l’Energie Atomique (CEA), where he developed location and atomic measurement software application for nuclear military experimentation in the French Polynesian Atoll. He then spent eight years at the Alcatel Alstom Group where he worked on telecommunication programs for power plant networks, and he served as the Technical Lead and Program Manager for international projects in various countries.
Jean-Charles earned a Bachelor of Science Degree in Electrical Engineering from Ecole Francaise d’Electronique et d’Informatique in Paris.
Rahul Gupta
Chief Information Officer (CIO), International Transit
Rahul leads end-to-end product management across the Conduent Transportation portfolio of offerings. He and his team are responsible for product strategy, functional and technical roadmaps, product marketing collaboration, and management of strategic technology partners.
Rahul recently served as Conduent’s CTO and Global Head of Software Engineering and Product Development in the company’s Enterprise Technology Services organization, leading the development and delivery of client-facing technology and platform strategies across the Transportation, Government and Commercial portfolios. Until joining Conduent in 2017, Rahul led application development and enterprise applications at Capgemini, managing an organization of over 6,000 employees. Rahul brings over 20 years of experience in leadership, transformation, and delivery for IT services companies including Capgemini, Infosys, HCL, and Telstra.
Rahul holds an undergraduate degree in engineering from a regional college of engineering in India and an MBA in finance and marketing from the Management and Development Institute in the Delhi region, India.
Sarah Hsi
Chief Information Officer (CIO), Transportation Solutions
Sarah Ming Hsi currently serves as the business unit Chief Information Officer (CIO), focusing on domestic Transportation solutions and services for Road Usage Charging and domestic Transit Systems.
With a career spanning diverse roles, Sarah has consistently demonstrated her proficiency in managing all facets of IT organizations, encompassing infrastructure, applications, projects, security, and governance. Her unwavering commitment to prudent cost management and strategic alignment with critical business initiatives underscores her impact. She has excelled in assembling and nurturing high-performance teams, shaping skilled professionals into motivated and dynamic contributors to their respective organizations. Before joining Conduent Transportation, Sarah made significant contributions to esteemed organizations, including the American Cancer Society, United Way of Greater Atlanta, MARTA (Metropolitan Atlanta Rapid Transit Authority), Hitachi Data Systems, IHG, and AT&T.
Sarah earned her Bachelor of Science degree, magna cum laude, from Georgia State University, and her EMBA from the Georgia Institute of Technology. Her commitment to professional excellence is further reflected in her Six Sigma Green Belt certification and her status as a certified Project Management Professional (PMP) and Program Management Professional (PgMP) from the Project Management Institute.